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Useful Resources

 

In this section we want to include following:

Glossary Useful links
Associations General links
Schools
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Glossary

A B C D E F G H I L M O P Q R S T U V W

A

  A-law
ACD
ADPCM
ADSI
AEB
Agent
Analogue
ANI
API
ASR
Audiotex
Auto Attendant

B

  B-Channel
BRI
Busy

C

  Call Processing
CallerID
Calling Line Identity
CAS
CLI
CO
CPE
CSI
CTI

D

  D-Channel
DASS2
DDE
DDI
Dial Pulse
Dialogic
DID
Digital
DLL
DNIS
DPNSS
Drop and Insert
DTMF

E

  E-1
Earth Recall
ECMA
ETSI
EuroISDN

F

  Fax back
Fax on demand
Fax Processing
First Party CTI
Flash-hook
FOD

G

  Glare
GUI
Grunt detection

H

HMM

I

  ICSTIS
Inband
Information Provider
ISA
ISDN
ISDN2
ISDN30
ITU
IVR

L

Loop
LAN

M

  MF
MF4
Mu-law
MVIP
Mwave
MWI

O

  OCX
ODBC
Off-hook
OLE
On-hook

P

  PABX
PBX
PC
PCM
PEB
POTS
Power Dialler
Predictive Dialler
Premium Rate
Preview Dialler
PRI
Protocol

PSTN

Pulse
Pulse Recognition
Pulse to tone converter

 

Q

  Q931
Queuing

R

  R2
Recall
RJ11
RJ45
Robbed-bit signalling
Rotary (Dial)
RTNR

S

SAPI
SCbus
SCSA
Service Provider
SIT
Span
Speech Recognition
Speaker Identification
Speaker Verification
SQL
SS7
Station
Switch

T

  T-1
TAPI
TCP/IP
Text-to-Speech
Third Party CTI
TIFF
Timed Break Recall
Touch tone
Trunk
TSAPI
TTS

U

  u-law
Unified Messaging

V

  VBX
Voice Mail
VRU

VOX

Voice Recognition

W

  WAV
Wallboard
Wink


Associations

 Schools

The following links provide you with valuable school funding information:

 
Auto Dialer (Automated Call Center)
Predictive dialer
Interactive voice response (IVR)
Voice Mail & PBX Integration
Industry Specific Applications
   
Script Development
Service & Support
Schedule Online Demo
Competitive prices
Testimonials
Customers
Financing Options
Case Studies

Schedule Live Demo
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