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Types of Telemarketing Software

Telemarketing is one of the best ways to generate leads for businesses and to get clients. But what some of you may not know is that there are varieties of telemarketing softwares that make the telemarketing process both more efficient and more effective.

Telemarketers can only do so much on their own. But with the aid of telemarketing software, telemarketers are able to close more sales. Why? Because software takes care of a lot of the mundane and time-consuming tasks involved with the telemarketing process, such as:

  • Dialing phone numbers
  • Qualifying prospects
  • Leaving the same message on an answering machine

So, what telemarketing software is out there to aid telemarketers? There are many variations, but the main software solutions for telemarketers are:

  • Auto dialers
  • Predictive dialers
  • IVR (interactive voice response) systems

Each of these types of telemarketing software aids telemarketers greatly. Let’s look briefly on how they work.

  • Auto dialing software. An auto dialer is a type of telemarketing software that can call out to thousands of phone numbers a day. For telemarketers that are only interested in delivering pre-recorded messages to prospects, an auto dialer is the perfect telemarketing software solution.
  • Predictive dialing software. A predictive dialer is telemarketing software that dials a set of phone numbers in advance. This telemarketing software also allows prospects to be connected with a live telemarketer after already qualifying the prospect! Even more, this telemarketing software displays popup information about the prospect right on the salesman’s computer screen.
  • IVR (interactive voice response) system. An IVR is an essential piece of telemarketing software. It allows prospects to interact with a system. It can be used for placing orders, or even paying with credit cards right over the phone.

These are the main types of telemarketing software. If you are looking to increase the efficiency of their telemarketing efforts, or if you are a telemarketing company, you should look into acquiring telemarketing software for your company.

At TCMS we offer a variety of phone solutions that are geared to just one thing—increasing your bottom line. These other phone solutions include:

  • Auto dialers
  • Predictive dialers
  • Power dialers
  • IVR (interactive voice response) systems
  • Voice mail systems
  • Automated attendants
  • PBX Integration with 300 + Phone switches
  • Fax broadcasting & Fax on Demand
  • Web Integration

We have also created industry-specific phone dialing solutions, such as:

  • Mortgage
  • Insurance
  • Health Care
  • Education
  • Automotive
  • Construction
  • Corporate Communications
  • Electronic media
  • Entertainment
  • Government
  • Hospitality
  • Manufacturing
  • Military and Armed Services
  • Utility
  • Print Media
  • Product Distribution
  • Retail Services
  • Social Services
  • Sports
  • Telecommunications & Phone Companies
  • Transportation

If you are interested in any of these products for your business or industry, why don’t you call us at 800-984-7001? We are always there to answer any question you might have about any of our phone solutions.

Auto Dialer (Automated Call Center)
Predictive dialer
Interactive voice response (IVR)
Voice Mail & PBX Integration
Industry Specific Applications
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