Get Phone Dialing Software form TCMSGet Phone Dialing Software form TCMS
Get Phone Dialing Software form TCMSGet Phone Dialing Software form TCMS Get Phone Dialing Software form TCMS
Get Phone Dialing Software form TCMS
 
Get Phone Dialing Software form TCMSGet Phone Dialing Software form TCMS Get Phone Dialing Software form TCMSGet Phone Dialing Software form TCMS Get Phone Dialing Software form TCMSGet Phone Dialing Software form TCMS Get Phone Dialing Software form TCMSGet Phone Dialing Software form TCMS
Home » Phone Dialing Software
 
  Call Center Software ($195/Port one time cost)
 

Phone Dialing Software FAQ

 
Time and time again, phone dialing software has proven to be one of the most cost-efficient phone solutions for businesses. But some businesses are unfamiliar with it. Many have a vague idea about phone dialing software, but do not know how it specifically applies to business. So, I have put together this list of frequently asked questions about phone dialing software in the hopes that it will answer your questions.

Q: What is phone dialing software?
A: Basically, phone dialing software is a phone solution that automatically dials phone numbers for you.

Q: What are the different types of phone dialing software?
A: There are 3 basic types of phone dialing software phone solutions. They are are:

  • Auto dialers
  • Predictive dialers
  • Power dialers

Q: What is the main difference between them?
A: The main difference between the different types of phone dialing software is functionality. An auto dialer will be able to dial numbers and send out pre-recorded messages. The predictive dialer can connect the person called to a live agent with popup information on their screen. Power dialers are automatic dialers for smaller offices with fewer agents.

Q: Can the software be integrated in one package?
A: In most cases, yes.

Q: What can I use phone dialing software for?
A: You can use phone dialing software for many things, such as:

  • Lead generation
  • Sending out information to thousands of people
  • Conducting surveys
  • Promotions
  • Sending out reminders
  • And more

Q: Can I integrate phone dialing software with my current system?
A: That depends on the company selling the phone dialing software. Phone dialing software should be developed on a common platform with open architecture. If it is not, then you might have trouble using it with your system. Keep in mind also that all phone dialing software has minimum PC requirements.

Q: Can phone dialing software work with my current phone system?
A: Most likely it will, but you will need a PBX switch to hook it up to your phone system. Companies, like TCMS, also sell PBX phone switches with 300+ legacy phones. These switches can integrate the software with your current phone system.

Q: What else does TCMS offer?
A: At TCMS we offer a variety of phone solutions that are geared to just one thing—increasing your bottom line. These other phone solutions include:

  • Auto dialers
  • Predictive dialers
  • Power dialers
  • IVR (interactive voice response) systems
  • Voice mail systems
  • Automated attendants
  • PBX Integration with 300 + Phone switches
  • Fax broadcasting & Fax on Demand
  • Web Integration

Q: Do you have products for specific industries?
A: Yes we do. We have created industry-specific phone dialing solutions, such as:

  • Mortgage
  • Insurance
  • Health Care
  • Education
  • Automotive
  • Construction
  • Corporate Communications
  • Electronic media
  • Entertainment
  • Government
  • Hospitality
  • Manufacturing
  • Military and Armed Services
  • Utility
  • Print Media
  • Product Distribution
  • Retail Services
  • Social Services
  • Sports
  • Telecommunications & Phone Companies
  • Transportation

Q: How do I contact TCMS if I am interested in your products?
A: If you are interested in any of these products for your business or industry, why don’t you call us at 800-984-7001? We are always there to answer any question you might have about any of our phone solutions.

 
Auto Dialer (Automated Call Center)
Predictive dialer
Interactive voice response (IVR)
Voice Mail & PBX Integration
Industry Specific Applications
   
Script Development
Service & Support
Schedule Online Demo
Competitive prices
Testimonials
Customers
Financing Options
Case Studies

Schedule Live Demo
| Customer Service | Security | Privacy | Website Disclaimer
Location | Career | Site Map | FAQ | Contact Us

© Copyright 2005 TCMS Corp. All Right Reserved.