Voice Mail Systems & PBX Integration - Brochure HTML Voice mail messages

• Automatic Call Distributor
• Voice Messaging
• Automatic Paging
• Audio Bulletin Board
• Automated Receptionist
• Reach Out Caller
• Interactive Voice Response

Automatic Call Distributor

The automatic call distributor feature of Voice mail message system works like the Automated Receptionist, but Voice mail messages system decides to which extension number the call should be transferred. Voice mail messages system distributes work evenly to a pool of workers responsible for handling phone calls.

The Automated Receptionist feature of Voice mail messages system answers calls immediately and gives the caller the option to speak with an operator, or go directly to a desired extension. Voice mail messages system can answer repetitive questions by having the caller make selections from a menu of options. Messages can be taken and special announcement can be broadcast. Callers without a touch tone phone may be transferred immediately to a live operator or they are able to leave a message. Voicemail system streamlines the office operations without the need of additional office staff.

Automatic Paging

Utilizing the Automatic Paging feature of Voice mail messages system ensures a quick and efficient way to call out to beepers, cellular phones, or remote phones and notify the person assigned to them that someone has left a message. The system allows selective notifications, urgent notification, as well as busy, retries to provide the utmost in flexibility when using this feature. Busy executives, field employees, sales representatives, medical staff or anyone who receives important messages and depends on being paged or notified immediately, can benefit from this powerful feature.

The Interactive Voice Response feature extends the use of Voice mail messages system by providing a way to play the information imported from computer databases. Callers are prompted through a given scenario with friendly instructions. Employees may now be allowed to enter information such as hours worked, process order, do status inquiry or inventory control, check on customer numbers or part numbers without tying up clerical time or requiring anything other than an available telephone as the terminal.

Better Communication for Less

Voice mail messages system for WindowsNT™ operating system combines superior, cutting edge technology with dynamic hardware and software innovations, to provide you with the best in call processing systems. Voice mail messages system is a call processing system that is bulletproof, innovative, and unmatched in price.

Voice mail messages system works equally well on Centrex, PBXs and seamlessly integrates with Central Office switches. Voice mail messages system lets your company function the way you normally do, but with greater performance in handling phone calls. Voice mail messages system handles all calls automatically without delaying assistance to clients, allowing suppliers to check inventories or allowing busy executives to check messages

No longer will you have to channel all incoming calls through the receptionist. First-time and infrequent callers appreciate the courteous personal touch Voice mail messages system offers, while frequent callers are allowed to bypass the receptionist and reach their party or the department directly.

No longer will you have to rely on clerical staff to take accurate messages. Voice mail messages system lets callers leave their own detailed messages without filtering them through a receptionist. Personal messages now remain personal and detailed, messages contain all the information required to take action.

Finding the Right System for Your Company

You know your business has special needs. Finding a system that accommodates you is the real problem. Voice mail messages system from Total Call Management Inc. can provide you with the only call processing system you will ever need, because we ask what your needs are and then customize Voicemail system to accommodate you.

At TCMS Inc. we combine our knowledge of the call processing industry, with an understanding of your business to provide you with the best system solution. Your investment is maximized, your special requirements are met, and the benefits begin to pay you back immediately. You as a customer are involved directly in the development of your system assuring you the commitment and personal service you deserve.

The Voice Messaging features of Voice email messages system allows callers to access and leave a message at the proper mail box. Each message is individually dated and time stamped and kept in the order they were received. The messages are not restricted by fixed message length. The messages remain private and secure and can be reviewed at any time and from any touch tone phone with the proper access code. The access code, the number of messages per mailbox, the length of message, and the number to be paged are able to be modified while the system is running. Each mailbox has a personalized greeting which can easily be changed at any time. Messages are always accurate, confidential, and personal. Messages can be distributed to several individuals or large groups on the system. Voice mail messages system can handle up to 10,000 mail boxes using 2, 3, 4, or 5 digit mail box types.

Reach Out Caller

The Reach Out Caller feature of Voice mail messages system allows you to call a list of phone numbers. In the list, you supply the phone numbers to be dialed and the message to be delivered. It is used to contact your clients, send messages to a group, and receive responses. Now political candidates can reach out to their constituents, school officials can inform the parents if the school is closed because of bad weather, and business can let their customers know of special deals.

Audio Bulletin Board

With the Audio Bulletin Board feature of Voice mail messages system callers are provided menus from which to select information. The different subjects are accessed by simply pressing a button on any touch tone telephone. Large number callers can send out information about events, hours of operation, product information, or special services without tying up clerical time, twenty four hours a day.

System Specifications

Number of ports: 2, 4, 8, 12, 16, 20, 24, 28, 32, 48, 64, 128
Call for other possible numbers of ports.
Number of mail boxes: 10,000
Power Requirements: 110/220 VAC 50/60 Hz, 200W
Telephone Connections: RJ-14, DID, T1, E1
Optional Features: Tape Backup, Zip drive, or UPS - Battery Backup Unit

Following Options Available

With the Audio Bulletin Board feature of Voice mail message system callers are provided menus
The Voicemail system package currently offers the following options:
Fax Back
Fax On Demand
Voice to Email
Fax to Email

Compatible Switches

PBX Switches
Central Office Switches
Digital Protocols
Analog Protocols
Serial Protocols