Voice Mail Systems & PBX Integration - Overview

Voicemail messages system for Windows XP-Home, Windows NT/2000/XP/2003, or MS-DOS operates as an auto attendant, voice mail system, paging system, call out system, voice to email, fax to email, and fax on demand system all in one package. The voicemail messages system packages are used by many industries such as voicemail messages service bureaus, radio paging companies, news service bureaus, hospitals, hotels, politicians, real estate agencies, trucking companies, and more. It is the most reliable solid state voicemail messages software in the industry. It seamlessly integrates with most of the PBX's and Central Office Switches.

The voicemail messages system software is extremely versatile and customizable. It may be customized to suit all your operational needs, and should your users be familiar with another call processing system, it may be customized to look and function like the system your customers are used to. TCMS Voicemail system software package supports up to 256 telephone lines, 30,000 mailboxes and unlimited storage capacity.

Voicemail system interfaces with and supports virtually all of the industry's current PBXs such as switches from AT&T, Lucent, Avaya, Nortel, Intertel, Panasonic Comdial, NEC, Samsung, Toshiba, and many others. A listing of many of the popular switches Voicemail system supports can be found in the Compatible Switches section. The IP version of Voicemail system supports the IP switches, such as Cisco's Call Manager, and runs as software only on any computer that is connected to the network. You do not need any voice processing card or a dedicated computer.

The Voicemail messages system can integrate with virtually any type of central office switch. The line interface to the switch can be T1, E1, DID, E&M, or Loop Start, and can support the SMDI, E&M, R2MFC, PRI, CAS, C5, C7, or analog protocols. The platform has the resource to process voice, fax, text, and conferencing. You can operate your Voicemail system platform locally or from remote locations. The remote operation can be through dialup, LAN, or Internet Access. Multiple operators can provision mailboxes and sign new customers at the same time. The status of every call is displayed on the monitor and the operator can turn on/off trace based on the port, subscriber, or application. Voicemail system has proven built-in features to help you collect your service fees. The Voicemail system can be integrated with your billing database to provide information to the subscriber about their account balances and other information.

When the system receives a call, the caller will be able to reach a specific subscriber's mailbox, a subscriber's extension, an operator, an interactive directory of subscribers, or fax on demand mailboxes. Voicemail messages system also allows the use of a touch-tone or rotary telephone, automatic paging of a subscriber when they receive a new message, and collection of detailed, real time, call accounting, among many other features. Voicemail has been upgraded to support most of the phone systems in the world. Voicemail messages system is the most robust system available in the market and is a boon with its 24 hours a day 7 days a week availability.