Insurance Call Center For Leads Generation - Benefits:

Insurance agents face stiff competition. But with TCMS’s insurance call center solutions, you can generate more leads that you ever thought possible.

The key to generate leads is to get your message out to the most people. TCMS’s Insurance call center system can get your message out AND bring qualified prospects to you. Here is how some of our products can be used in a lead generation system for insurance agencies:

These are how just some of TCMS’s lead generation system products can be used to get more customers to your insurance agency and getting your existing policy holders to try new products.

Call a TCMS insurance industry specialist for a FREE no-obligation consultation at 1-800-984-7001. We can customize any of these solutions to meet your insurance institution’s individual needs. Or fill out this request form here to get more information.

Benefits: Streamlining the Claims Process

Problem: Inefficient Claims Process

Every year insurance companies lose customers. And one of the top reasons for this is customer frustration. Customers get frustrated by the claims process!

Nothing is more frustrating than when customers are trying to report claims or check their claims status but can’t get any information. Just one badly-processed claim can cause even the most loyal customer to go to change his/ her insurance carriers.

The Solution: Insurance Call Center Streamlines the Claims Process

The Insurance Call Center is a complete IVR system that streamlines the claims process and makes it easier for both customers and agents. With the Insurance Call Center, a customer will be able to:

Right over the phone. Although an agent is necessary in the claims process, most of the information, such as policy number, customer number, etc., can be entered into the Insurance Call Center without the customer ever dealing with an agent. The Insurance Call Center also

And these aer just some of the things the Insurance Call Center can do. There is so much more.

The Insurance Call Center can also give policy holders important information. If the policy holder has had an accident, the Insurance Call Center can tell them where the nearest repair shop is, and with the predictive dialer feature of the Insurance Lead Generator, it can also route the call to the repair shop directly or to an agent standing by.

This is what can happen if you integrate the Insurance Lead Generator with the Insurance Call Center. A policy holder can enter all the pertinent information into the automated system, and then transfer the call to the agent with all the data on a popup screen. This completely streamlines the claims process.

There are even more benefits when you integrate TCMS’s Insurance Informer. How will a customer know when the claim has been settled? The Insurance Informer calls your customers and sends them a pre-recorded message that the claim has been settled.

We offer many different packages tailored to the needs of insurance industry.

Call us for a FREE consultation at 1-800-984-7001 and talk to one of our insurance specialists to see how our products can solve your problems. Or you can fill out a form here to get more information.