Intel has the maximum market share for motherboards
and processors and performs better with reliability.
Since CTI servers or computers are expected to
perform critical tasks 24 hours a day
with both inbound and outbound call automation
processes, computer with Intel motherboards are
better performers. Tape back ups are also critical
if data backups is important and recommended to
safeguard systems in case of complete failure
or backing up Do Not Call List or databases.
if you are utilizing 12 or more lines and can
handle 96 lines Server can be further utilized
as communication server while handling Auto,
Predictive Dialing and Interactive Voice Response
Systems or integration module with existing
or future Phone systems.
is recommended for less than 12 lines and tape
back up is included as part of package for security
or Dell are recommended
if setting up call center and need agent computers
or need computer with ISA slots.