Get Call Center automation software for Entertainment Industry For your  Entertainment - Benefits , in the US, call: (800) 984-7001 oe (480) 792-0303 American Red Cross
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   EntertainmentGet Call Center automation software for Entertainment Industry
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Call Center Software ($195/Port one time cost

Get Call Center automation software for Entertainment IndustryCall Center in Entertainment - Benefits

Benefits: Increase in Ticket Sales

With our Entertainment Call Center, you can increase ticket sales with fewer ticketing agents.

Our Entertainment Call Center makes staffing problems at ticket call centers a thing of the past. Ticketing call centers no longer have to worry about not having enough agents to take ticket sales calls. Our system does it for you!

The ticketing business is up and down because buyingvticket is an impulsive decision. But what if no one is around to take the call?

Staffing is a big problem for ticketing call centers. Sometimes the staff is extremely busy. Other times they do nothing at all.

Our Entertainment Call Center makes buying ticket quite easy. If a customer wants to buy a ticket, all they have to do is:

  • Call into the ticketing center
  • A menu presents them with the scheduled events
  • The caller chooses which shows they want to buy tickets for
  • The system gives them payment options
  • The caller inputs their credit card number, which is verified through a clearing house computer
  • Then, the caller records their name and address

By automating this process, the caller gets the ticket whenever they want it. And it solves the difficulties in staffing. Staff members can transcribe the recorded information. And they can verify the sale-whenever they are working at the call center.

With the Entertainment Call Center, there is always enough work for ticketing call center agents. You get more ticket sales with less manpower.

Call a TCMS entertainment industry specialist for a FREE no-obligation consultation at 1-800-984-7001. We can customize any of these solutions to meet your individual needs. Or fill out this request form here to get more information.

Benefits: Information Distribution

What if you put on a concert and no one showed up?

TCMS's phone solutions make it easier than ever to let people know about concert events. Our phone solutions let you call thousands of potential concert-goers and tells them about upcoming concerts.

Our systems also let the people you call make purchases right away! Buying tickets is an impulsive decision. And we make the most out of it.

Our system allows callers to be transferred instantly to a ticketing agent to place an order.

Look at how our programs work together to get information out:

  • Entertainment Information Broadcaster: The Entertainment Information Broadcaster is an auto dialer that calls potential concert-goers and lets them know about upcoming events. Unlike other auto dialers, our system does not give you a stock recording. We allow you to customize your recording for each concert event.

  • Entertainment Sales Generator. The Entertainment Sales Generator takes the Entertainment Information Broadcaster one step further. Adding this predictive dialer feature transfers customers to a live agent. This feature takes advantage of the impulse buying pattern of ticket sales.

  • Entertainment Call Center: The Entertainment Call Center also acts as the backbone of this system. This IVR lets you call into the system and update your recordings. And it lets you send out the recordings through the Entertainment Information Broadcaster.

These are how just some of TCMS’s products can be used to get out more information about upcoming concert schedules.

Call us for a FREE consultation at 1-800-984-7001 and talk to one of our entertainment specialists to see how our products can solve your problems. Or you can fill out a form here to get more information.



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