Call Center Products for Educational Industry

TCMS has developed these call center products to solve the challenges of the educational field:

• Education Call Center (IVR). The Education Call Center allows students and faculty to input information using a touch-tone telephone. The Education Call Center is perfect for setting up a centralized system for college course registration, report card information reporting, etc.
  
  
• Education Notification & Alert System (voice broadcaster). The Education Alert System is an auto dialer that calls students or faculty with pre-recorded messages to give them information on school closings, emergency notifications, etc.
  
  
• School Callback System (predictive dialer). A step above the Education Notification and Alert System, the School Callback System calls out to students and faculty and allows them to interact with the system or connect them to a live operator.
  
  
• School Voice Mailer (Voice Mail System). The School Voice Mailer is a voice mail system that gives school faculty and employees the flexibility to check and receive messages wherever they are.
  
  
• School PBXORS (phone switch solutions). This phone switch solution integrates all these solutions with your existing phone system. Since our system is compatible with 300 + legacy phone systems, the School PBXors are an easy and inexpensive way to integrate everything together.
  
  
• Education Internet Web Solutions (specialized website): This product integrates all your communications products and website on a common interface platform. Thus, it gives educational institutions the flexibility to use all our solutions right on their computers!