Call Center Software in Education - Benefits Announcements and Notifications

Problem: Can't get announcements out to students, parents, or faculty

Schools and universities have a lot of people they need to get a hold of. In fact, these days many state laws require that schools alert parents when their child is absent from school.

Or what about when a school needs to find a substitute teacher? There are many times hundreds of potential substitute teachers in a school district’s database. Who is going to call all of them?

Or what about school closings? How can you call students and parents to let them know that the school will be closed due to bad weather?

The Solution: Education Notification & Alert System

The Education Notification & Alert System is the answer to these problems. With the Education Call Center, a school can call students, parents, or even faculty to let them know about things like:

• Student absences
• School closings
• PTA meetings
• And more.
  
  

Since many state laws, require schools to notify parents about truancy, combining the Education Notification & Alert System with TCMS's Education Call Center, and you have a complete system for

• tracking student absences
• inputting the information in the system
• and calling the parents to inform them of their child’s absence from school.
  
  

If you need to find a substitute teacher in a hurry, you can integrate these systems with the School Callback System. With the School Callback System, you can call a prospective substitute teacher in your database. If they are available, the School Callback System allows them to press 1 on their touchtone phones and the system will be notified that they agree to substitute that day.

But that’s not all the School Callback System can do! Want to do a survey to get an idea of what parents want? The School Callback System calls all the numbers in your database and allows parents to input answers over the phone.

Here’s a sample script to give you an idea of how the School Callback System works with a survey

Message
Thank you for participating in our survey. You will be asked to answer just a few questions regarding our school. You will respond by pressing the touch tone keypad on your telephone. Your response will be kept completely confidential and how you respond can really make a difference! OK let’s begin.

Question1:
Are you in favor of school uniforms?
Press 1 for yes
Press 2 for no

Question 2:
Would you be willing to volunteer at least 1 day a week in the classroom, library, lunchroom or office?
Press 1 for yes
Press 2 for no

Question 3:
Meet the teacher night is Tuesday, August 11th, Will you attend?
Press the 1 key for yes
Press the 2 key for no

Closing:
Thank you for calling our Spring Dales survey hotline. If you have any questions regarding this system you may leave your name and telephone number after the tone.

Call us for a FREE consultation at 1-800-984-7001 and talk to one of our education specialists to see how our products can help your school. Or you can fill out this form to get more information.

Education Industry benefits- Course Registration

Problem: Time Consuming Course Enrollment

Course registration is a time-consuming process that costs colleges and universities time and money. Luckily, the Education Call Center makes course registration simple and easy.

With a centralized Education Call Center, all a student has to do is:

• call the system
• enter his or her student ID number
• enter the course number he or she wants to register for
• end the call
  

And this is just the tip of the iceberg!. With the Education Call Center, students can also:

• pay tuition
• get grade information
• add and drop courses during the semester
• and more

The Education Call Center is a cost-efficient solution for course registration. Best of all, with our School PBXors, you can integrate this to your university’s current phone system!

For more information about our system, call a TCMS education industry specialist for a FREE no-obligation consultation at 1-800-984-7001. We can customize any of these solutions to meet your education institution’s individual needs. Or fill out this request form to get more information.