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Get Telemarketing software by TCMS Get Telemarketing software by TCMS Get Telemarketing software by TCMS
Get Telemarketing software by TCMS
 
Get Telemarketing software by TCMS Get Telemarketing software by TCMS Get Telemarketing software by TCMS Get Telemarketing software by TCMS Get Telemarketing software by TCMS Get Telemarketing software by TCMS Get Telemarketing software by TCMS Get Telemarketing software by TCMS
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Automated Telemarketing FAQ

 
For businesses that rely on telemarketing (or cold calling) to drum up new business, newer and more efficient systems are there to make the process easier and more efficient. Instead of having the mundane tasks like dialing numbers done manually, the process can be automated.

But you may not know much about automated telemarketing and the way it can help your business. So, we have come up with this short automated telemarketing FAQ to help answer some of your questions about automated telemarketing.

Q: What is automated telemarketing?
A: There are two ways to describe automated telemarketing. First, you can have completely automated telemarketing in which a number is automatically dialed and a pre-recorded message is left with the prospect. This involves no live salesman at all.

Q: What do I need for that?
A: For a completely automated telemarketing system, all you might need is an auto dialer that dials the numbers for you. You might also need an IVR (interactive voice response) system so the prospect can input information into the automated telemarketing system.

Q: What’s the second type of automated telemarketing?
A: The second type of automated telemarketing is where you automatically dial numbers and then the system allows the prospects to be connected to a live agent. The beauty of this type of automated telemarketing is that it automates a lot of mundane tasks like dialing numbers, and allows your salespeople to close the sales.

Q: How does this type of automated telemarketing work exactly?
A: The main way is to use a predictive dialer. It dials the numbers and if a prospect is interested, all he has to do is to press a number and they are connected. Best of all, with this type of automated telemarketing, the prospect's information pops up on your sales agent’s computer screen.

Q: Does TCMS offer these types of products for automated telemarketing?
A: Yes, we do. We have auto dialer, predictive dialer, and IVR systems.

Q: What else does TCMS offer?
A: At TCMS we offer a variety of phone solutions that are geared to just one thing—increasing your bottom line. These other phone solutions include:

  • Auto dialers
  • Predictive dialers
  • Power dialers
  • IVR (interactive voice response) systems
  • Voice mail systems
  • Automated attendants
  • PBX Integration with 300 + Phone switches
  • Fax broadcasting & Fax on Demand
  • Web Integration

Q: Do you have products for specific industries?
A: Yes we do. We have created industry-specific phone dialing solutions, such as:

  • Mortgage
  • Insurance
  • Health Care
  • Education
  • Automotive
  • Construction
  • Corporate Communications
  • Electronic media
  • Entertainment
  • Government
  • Hospitality
  • Manufacturing
  • Military and Armed Services
  • Utility
  • Print Media
  • Product Distribution
  • Retail Services
  • Social Services
  • Sports
  • Telecommunications & Phone Companies
  • Transportation

Q: How do I contact TCMS if I am interested in your products?
A: If you are interested in any of these products for your business or industry, why don’t you call us at 800-984-7001? We are always there to answer any question you might have about any of our phone solutions.

 
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