businesses that rely on telemarketing (or cold
calling) to drum up new business, newer and more
efficient systems are there to make the process
easier and more efficient. Instead of having the mundane tasks like dialing numbers done manually,
the process can be automated.
But you may
not know much about automated telemarketing and
the way it can help your business. So, we have come
up with this short automated telemarketing FAQ
to help answer some of your questions about automated
What is automated telemarketing?
A: There are two ways to describe automated telemarketing.
First, you can have completely automated
telemarketing in which a number is automatically
dialed and a pre-recorded message is left with
the prospect. This involves no live salesman at
What do I need for that?
A: For a completely automated telemarketing system,
all you might need is an auto dialer that
dials the numbers for you. You might also need
an IVR (interactive voice response)
system so the prospect can input information into
the automated telemarketing system.
What’s the second type of automated telemarketing?
A: The second type of automated telemarketing
is where you automatically dial numbers and then
the system allows the prospects to be connected to
a live agent. The beauty of this type of automated
telemarketing is that it automates a lot of
mundane tasks like dialing numbers, and allows
your salespeople to close the sales.
How does this type of automated telemarketing
A: The main way is to use a predictive
dialer. It dials the numbers and if a
prospect is interested, all he has to do is
to press a number and they are connected. Best of
all, with this type of automated telemarketing,
the prospect's information pops up on your
sales agent’s computer screen.
Does TCMS offer these types of products for automated
A: Yes, we do. We have auto dialer, predictive
dialer, and IVR systems.
What else does TCMS offer?
A: At TCMS we offer a variety of phone solutions that are geared to just one thing—increasing your bottom line. These other phone solutions include:
- Auto dialers
- Predictive dialers
- Power dialers
- IVR (interactive voice
- Voice mail systems
- Automated attendants
- PBX Integration with
300 + Phone switches
- Fax broadcasting &
Fax on Demand
- Web Integration
Do you have products for specific industries?
A: Yes we do. We have created industry-specific
phone dialing solutions,
- Health Care
- Corporate Communications
- Electronic media
- Military and Armed Services
- Print Media
- Product Distribution
- Retail Services
- Social Services
- Telecommunications &
How do I contact TCMS if I am interested in your
A: If you are interested in any of these products
for your business or industry, why don’t
you call us at 800-984-7001?
We are always there to answer any question you
might have about any of our phone solutions.