of the things that make a business inefficient is the
switchboard operator. Many a times calls get transferred
to the wrong department. Other times the caller just
gets a busy signal. An automated attendant ends all
One of the biggest benefits to
an automated attendant is that it makes sure that the callers
get to the right department. When someone calls a
business, the automated attendant answers.
The automated attendant’s
process is easy.
attendant answers the call
attendant prompts the caller to select which department
they wish to reach
inputs the information
The call is
Of course, this is just a simple
automated attendant process. There are more advanced
automated attendant system that lets you:
The main purpose of all the automated
attendants is to make sure
that callers connect to the right people.
And when an automated attendant
is integrated with a voice mail system, it makes sure
that ALL messages are received. So, no matter if that
person is in or out, they can check their messages
and get back to the caller.
At TCMS we offer a variety of phone solutions that are geared to just one thing—increasing your bottom line. These other phone solutions include:
voice response) systems
with 300 + Phone switches
& Fax on Demand
We have also created industry-specific
phone dialing solutions, such
If you are interested in
any of these products for your business or industry,
why don’t you call us at 800-984-7001?
We are always there to answer any questions you might
have about any of our phone solutions.