Call Management Solutions

TCMS offers call management solutions like predictive dialer, Speed Dialers telecommunication solutions for Schools, PTA Organizations, Associations, Organizations, Board Members, and Teachers.

Parents


Our call management solutions (predictive dialer) system offers parents the ability to call 24 hours a day for all information pertaining to their kid's school. Parents no longer have to shuffle through their kid's backpack only in hope that the necessary information made it home. Now parents can simply make a single phone call at their convenience and get the latest information available. This call management solutions system provides parents the information they need to get involved and participate actively with the school, teachers and children

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Examples Inbound

• Lunchroom menu
• Weekly homework
• Upcoming events
• Health watch
• Call in for school closings

Examples Outbound

• Notification of meetings/events
• Invitations
• Safety Notifications
• Conference Reminders

Teachers
Teacher wouldn't it be a dream come true to contact all the parents to invite them to your open house and never have to pick up the phone or send home a sheet of paper you know they will never receive. Imagine how your attendance at your open house would increase! Your valuable conference times could be sent out as an automated reminder. Pre-record weekly homework assignments for a no excuse full proof system. Need some homeroom volunteers? Call all your parents with in a matter of minutes recruiting volunteers for classroom, field trips or donations.

Examples

• Homework Hotline
• Conference Reminder
• Invitations to Classroom Events

Students
Forget your homework assignments? No problem…Call into the TCMS call management solutions system to get all of your assignments, spelling words and project information. What's on the lunch menu? Call in at anytime to hear your choices! Student council, use this system to vote on classroom or school issues. The call management solutions system will record all your touch tone responses.

Examples

• Lunchroom menu
• Homework Assignments
• Class Voting

Schools
Our call management solutions like predictive dialer & Speed Dialer interactive inbound/outbound TCMS system opens communication between schools, parents, teachers and students. Call the entire schools' parent database within minutes with notifications of events, health concerns, or take a survey regarding any school issues. The TCMS call management solutions system provides an automated absentee notification calling all parents and playing a pre-recorded message or leaving a message on their answering machine/voice mail.

Examples

• School Closings

• Absentee Notification

• Safety Notification

• Invitations & Event Reminders

• Fundraisers

• Conduct Surveys

• Substitute Hotline

• Nurses Watch
   

The following links provide you with valuable school funding information:

Grants Information http://ocfo.ed.gov/grntinfo.htm
Funding Opportunities http://www.ed.gov/funding.html

PTO

The Parent Teacher Organization was created to bring parents and teachers together, to strengthen relationships, increase parental involvement and open the lines of communication. The TCMS call management solutions system aids in the most difficult part, getting the word out! Call hundreds of parents to invite them to meetings, recruit volunteers, request donations and survey issues

Examples

• Increase Involvement!
• Event & Meeting Reminders
• Fundraisers
• Recruit Volunteers
• Community Involvement
• Donation Requests

TCMS Schools / Associations / Organization Interactive Center

Interact School Center Example Inbound Survey Script:

Message1:
Thank you for calling Spring Dales parent & teacher survey hotline. You will be asked to answer just a few questions regarding our school. You will respond by pressing the touch tone keypad of your telephone. Your response will be kept completely confidential and how you respond can really make a difference! OK let’s begin.

Question1:
Are you in favor of school uniforms?
Press 1 for yes
Press 2 for no

Question 2:
Would you be willing to volunteer at least 1 day a week in the classroom, library, lunchroom or office?
Press 1 for yes
Press 2 for no

Question 3:
Our children are in need of new balls, soccer nets and Jump ropes for our outdoor  playground. Would you be willing to donate any of these items?
Press 1 for yes
Press 2 for no

Question 4:
Meet the teacher night is Tuesday, August 11th. Will you attend?
Press the 1 key for yes
Press the 2 key for no

Question 5:
Would you like to be notified by our automated message system for school closings, upcoming events and board approved motions?
Press the 1 key for yes
Press the 2 key for no

Closing:
Thank you for calling our Spring Dales survey hotline. If you have questions regarding this system you may leave your name and telephone number after the tone.