standalone automatic dialer enables business to
broadcast phone messages without the use of call
center agents. Unlike the vast majority of automated
dialers available in the market today, TCMS automated
dialers come with a robust offering of advanced
functionality to enable business to achieve
maximum efficiency with notifications, reminders
and qualified lead generation. TCMS auto dialer
service allows you to leave a message on Answering
Machines, or play a different message for live
answers. Optionally the called party may press
a key and be transferred to a telemarketing agent.
The advanced features within the TCMS auto dialer
service allow companies to design highly customized
campaigns within any ODBC-compliant database or
CRM applications like Goldmine®, ACT®
and many other third party database applications,
providing maximum flexibility and efficiency.
TCMS does not require users to “adapt”
to new ways of storing, compiling, and retrieving
data and call results. Working within a familiar
database or CRM application are keys to continued
efficiency and productivity. With our advanced
functionality we interface our auto dialer products
with 300+ Legacy phone switches and many other
third party applications.
The TCMS automatic dialer is entirely built on
Microsoft® based software standards and is
coupled with industry leading Intel® Dialogic®
hardware, these call progress detection boards
provide the fastest and most accurate call
detection in the industry. Adding to TCMS’s
call detection efficiency is advanced call processing
algorithm which speeds both during call progress
call detection as well as after call processing
Once connected TCMS auto dialer service will begin
to dial out from a predefined list of phone numbers,
or from numbers which it generates randomly. On
Screen statistics allow you to keep a close watch
on the performance of TCMS auto dialer service.
Auto Dialer application allows you to out dial
to consecutive or random telephone numbers. Dialer
can be given a list of up to 200,000 + numbers
at a time and 31-digit telephone numbers, or be
directed to dial randomly within an area code
or exchange. Dialer will report the status of
the line, and play a voice message when the line
is answered. Call statistics are provided on screen
in real time.
TCMS auto dialer service works with your plain
old home telephone lines, or for bulk dialing
you may consider using the digital T1 or E1, DS3
, ISDN , PRI lines.
“Types of automated dialing”
There are several types of autodialing.
Finally a smart auto dialer initiate calls, plays
pre-recorded messages & prompts while intelligently
differentiating between an answering machine vs
live person and passes the calls to your agents
only when the called individual requests a contact.
allows your phone agents to view the call information
prior to the call being placed. The agent can
decide not to initiate the call.
initiates dialing on multiple lines and agents
are monitoring each call and at command of an
agent it can leave a prerecorded message upon
answering machine detection and in case of live
person agent is already on the call before even
call is connected providing complete control of
passes the call information to the agent at the
same time the number is being dialed by the phone
dialer. The agent usually has a few seconds to
view the call information, but cannot stop the
is more sophisticated because the phone dialer
automatically calls several numbers and only passes
a call to your agent when a person has been contacted.
This eliminates busy signals, answering machines,